About Us


Leading UCI with over 100 years of Telecommunications Experience.

Our management team is among the best in the United States. Many members of our team have worked together for over fifteen years. We have a highly-experienced, motivated, and dedicated management team working to serve you.


Charles S Houser, Chairman (20+ yrs)
Shaler P Houser, Chief Executive Officer (15+ yrs)
Joe Walker, President and Chief Operating Officer (15+ yrs)
Jack Lovgren, Vice President of Support and Engineering(20+ yrs)
Kevin Harper, Vice President of Field Operations (15+ yrs)
Nina Tilley, Vice President of Finance (10+ yrs)

Charles S Houser, Chairman

Mr. Houser has 20 years of telecommunications experience as an investor, chairman, chief executive officer, chief operating officer, and senior vice president of seven telecommunications companies. Mr. Houser is Chairman of Seruus Ventures, LLC and a member of Seruus Capital Partners, LLC, the general partner of Seruus Telecom Fund, L.P. He serves on the board of NuVox Communications, Inc. In addition, Mr. Houser is a director of Teleco, Inc., a telecom services and interconnect company. Mr. Houser has been chairman of the Telecommunications Resellers Association (TRA), which is the largest telecommunications association in the United States. He has served on the board of directors of LDDS Communications, Inc. (now MCI WorldCom), Tel/Man, Inc., SoutherNet, Inc., Advantage Companies, and CTG, all long distance telecommunications companies. Mr. Houser was co-recipient of the South Carolina Technology of the Year award by Inc. Magazine and Ernst and Young, LLP.


Mr. Houser holds a B.S. in Business from the University of Southern Mississippi.                              

Shaler P Houser, CEO

Mr. Houser has over 15 years of telecommunications experience as a chief executive officer and senior officer of, as well as an investor in, various organizations. Mr. Houser was the founder, chief executive officer, and senior vice president of TriVergent Communications (now NuVox Communications, Inc.), an Integrated Communications Provider (ICP) serving 30 markets in the United States. At TriVergent, Mr. Houser spearheaded the company’s growth from formation to over $20 million in annualized revenues and 250 employees in only 18 months. Additionally, he helped search out, negotiate, and close on over $135 million in equity capital and $120 million in senior secured credit. Mr. Houser helped lead the company from initial development to the filing for the company’s Initial Public Offering (IPO) and eventual merger with Gabriel Communications to form NuVox Communications, one of the United States' leading privately-held communications companies.


Prior to NuVox Communications, Mr. Houser co-founded Seruus Ventures, LLC, a venture capital company specializing in the telecommunications market. Seruus Ventures, one of the original venture capital "incubators," provided seed capital for iBasis (NASDAQ: IBAS), NewSouth Communications, and NuVox Communications, among others.


Prior to co-founding Seruus Ventures, Mr. Houser served in various management roles with Corporate Telemanagement Group (CTG) and LCI International (now Qwest Communications).


Mr. Houser serves as the Managing Partner of Magnolia Partners, LLC, a privately- held investment company focusing on early-stage technology investments such as Sandcherry Networks, 10Best, NewSouth Communications, and Media1st. Mr. Houser also serves on the Advisory Board of First Base Ventures, a business-to-business incubator, and as General Partner of Seruus Telecom Fund, L.P.


Mr. Houser received a B.A. from the Citadel in 1991.                                                                      

Joe Walker, COO

Mr. Walker has 15+ years of operational, engineering and sales experience in the telecommunications industry. Prior to UCI Communications, Mr. Walker held various positions with ST & T, UniversalCom, and NewSouth Communications, proving himself a leader in each post.


Mr. Walker’s career began in 1993 with ST & T. He joined the S T & T team as a Technician Specialist in the Mobile, Alabama office before being promoted to Manager of Operations and Sales over that same branch. ST&T was acquired by UniversalCom in 1998.


After UniversalCom’s October 2000 merger with NewSouth Communications, Mr. Walker was promoted to Regional Director of Systems Operations. His responsibilities were to oversee the day-to-day operations of six branch locations in the systems division, which included working as a liaison between the operations and sales side of the business. In October of 2002, Mr. Walker was named Director of Systems Sales for NewSouth Communications. His expansive sales and hands-on operations experience allowed him to offer an invaluable perspective to the era of the telecommunications business at NewSouth. His proven track record of bringing a high level of service—whether it be to the small entrepreneurial company or to the major corporation—was very useful in driving the financial profit of the business. The philosophy that Mr. Walker has brought to each of these companies has been instrumental in bringing tremendous financial results in each division he has managed.


When NewSouth sold its Systems Division to UCI Communications in February of 2002, Mr. Walker was asked to spearhead UCI’s Systems Sales Division. He possesses the expertise and experience that uniquely qualify him to build—and lead—a successful sales team for UCI Communications.           

Jack Lovgren, VP of Support and Engineering

Mr. Lovgren has over 20 years of operations and sales experience in the telecommunications industry.


Prior to joining UCI, Mr. Lovgren held various positions with Sprint, BellSouth Long Distance, EGI (now Access Point), NuVox, and Network Telephone Corporation. Mr. Lovgren began his career with Sprint Communications in 1986 as a circuit design engineer and later moved into sales as a National Account Manager with Sprint's wholesale carrier services division. In this role, he was responsible for the sales and management of Sprint's largest carrier accounts, including BellSouth.


In 1996, he accepted the role of Senior Manager of Corporate Communications with BellSouth Long Distance in Atlanta, GA, a position he held until he co-founded EGI (now Access Point), a local and long distance service provider, where he was Vice President of Operations. In 1999 he accepted the role of Executive Director of Sales Support for NuVox Communications, where he was responsible for pre-sales technical support and post-sale order coordination for all sales channels, a position he held until 2002. From 2002 until accepting his new role at UCI, Lovgren was the Director of Sales Operations for Network Telephone Corporation, an integrated communications provider based in Pensacola, Fl.


Mr. Lovgren received his BBA from the University of Georgia in 1985.                                            

Kevin Harper, VP of Field Operations

Mr. Harper began his career in communications in 1992 in the cellular industry where he held various roles in management until he moved to the CLEC side of the industry as it was starting in 1998. Initially with a Pensacola based start up (Network Telephone-now Cavalier) where he held various management roles including regional vice president of the west region (MS and LA) then he left there to join Xspedius Communication’s (now Time-Warner) management team in 2001. There he was RVP over the central region (MS, AL and LA.) While there he was involved in and helped manage that company through several merger/acquisitions allowing them to grow from a 5 state footprint to 21 states.

He joined UCI communications in 2004 where he too has held various management roles impacting sales and operations. He currently is responsible for all of field operations as the VP of Field Operations where his commitment is to manage processes and personnel in a manner to deliver a superior level of service that is unmatched by any of UCI’s competitors.

He graduated with a B.S. degree in Business Administration from the University of Southern Mississippi in 1992.                                                                                                                          

Nina Tilley, VP of Finance

Ms. Tilley has over 20 years of experience in the world of finance and has been with UCI Communications for more than eleven years. Her responsibilities include managing the company's accounting staff and monitoring key corporate performance indicators. Ms. Tilley is also responsible for the day-to-day financial operations of the organization, including cash management, invoicing, collections, payroll, and payables.


Ms. Tilley spent the first half of her working life in banking, where she held many positions, from Customer Service Representative to Vice-President and Comptroller.


Ms. Tilley is involved in the community of Destin, Florida, where she lives. She has one son who participates in several sports, both in and out of the local school system.


Ms. Tilley holds a BS degree from Florida State University, and BA and MBA degrees from the University of West Florida.                                                                                                                 




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