Unified Communications 500


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The Cisco® Smart Business Communications System

offers a
new way for small businesses to reach, serve, and retain customers.
Having secure access—anytime, anywhere—to integrated
voice, video, and wireless networking enables more effective and
efficient communication with customers and employees.

Unified Communications for Small Businesses
Communicate more effectively by reaching the right resource the first time. Now your small business can deploy a simple, affordable, easy-to-manage unified communications system with the industry-leading Cisco Unified Communications 500 Series for Small Business. This solution eliminates multiple servers and combines voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities. It also integrates with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. The easy-to-manage solution supports up to 50 users in flexible deployment models based on your needs.

Cisco Smart Business Communications System Components

• Cisco Unified Communications 500 Series for Small Business
   – Telephony, voice messaging, Automated Attendant, security,
       VPN, and video
• Cisco Catalyst® Express 520 Series Switches (LAN connectivity)
• Cisco Mobility Express Solution (for wireless connectivity)
   – Cisco 521 Wireless Express Access Point
   – Cisco 526 Wireless Express Mobility Controller
• System configuration and management
   – Cisco Configuration Assistant
   – Cisco Monitor Manager and Cisco Monitor Director

Product Overview

Cisco Unified Communications 500 Series for Small Business, a critical part of the Cisco Smart Business Communications System, is a unified communications appliance for small businesses that provides voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. This easy-to-manage platform uses business-class, proven unified communications technologies to support up to 50 users, and supports flexible deployment models based on your needs-a wide array of IP phones, public switched telephone network (PSTN) interfaces, and Internet connectivity (Figure 1).

Figure 1. Cisco Unified Communications 500 Series-8/16 User Configuration

Figure 2. Cisco Unified Communications 500 Series-32/48 User Configuration